SMS PROGRAM TERMS
By opting into our SMS program, you agree to receive text messages from UNLMTD Soccer or Socceroof, including appointment reminders, booking and service updates, account notifications, customer support communications, and promotional messages where applicable.
You can cancel the SMS service at any time. Just text “STOP” to +1 (774) 404-0425. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at southboston@unlmtdsoccer.com or +1 (774) 404-0425.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages based on your bookings, account activity, support requests, and any promotional communications you have opted into. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy: Privacy Policy.
You must be at least 18 years of age or have permission from a parent or guardian to participate in our SMS program.
RENTAL AGREEMENT
By reserving a field at any of the facilities (each, a “Facility”) operated by Urban Soccer Holdings USA Inc (“Licensor”), you (“you,” “your,” or “Licensee”) hereby agree to the following terms and conditions:
1. Use of Field
Licensor hereby licenses Licensee use of a/the field(s) at the Facility (“the Field(s)”) on the specific dates and times as set forth in your Rental Confirmation Email and made a part hereof for the purpose indicated in the Rental Confirmation Email.
Licensee will ensure that they have allotted the proper amount of time to account for warm-ups, play time, etc., or Licensee may be required to leave the field prior to the completion of their event. (Rental time begins from the moment the field is available to the Licensee.)
Licensee's use of the Field is subject to any and all applicable governmental rules, laws, orders, and regulations.
2. Field Permit and Field Usage
Field use requires a Rental Agreement and Rental Confirmation Email that may be obtained by:
- Booking a field through Urban Soccer Holdings USA Inc's online platform
- Signing a long-term rental agreement with one of the facilities
Field rental and execution of this Agreement are confirmed upon issuance of the Rental Confirmation Email by the Licensor.
Activities must coincide with the time indicated on the Rental Confirmation Email and occur only on the designated Field(s).
Fields are for playing soccer only and not for any other activities, except as specifically agreed to by Licensor.
Warming up or play is not permitted on adjacent fields at any time, except as specifically agreed to by Licensor.
Unauthorized use of any field is prohibited.
3. Term
The term of this Agreement shall commence on the Rental Date and shall be valid only for the Rental period as set forth in the Rental Confirmation Email (the “Term”).
4. Prohibited Items at the Facility
Any equipment, item, or object not directly related to the game of soccer (including items deemed detrimental to the Facility by Licensor in its sole discretion) is prohibited at the Facility (including the locker rooms and the Fields). Licensor shall have the right to confiscate any such prohibited item and, if applicable, to remit any such item to the appropriate authorities. If you object to such confiscation, the Term shall be terminated immediately and you and your guests must vacate the Facility.
5. Selling of Goods, Services or Products
Licensee may not sell, nor hire a third party to sell, admission tickets, food, beverages, merchandise, or any other items at the Facility without the prior written consent of Licensor.
6. Advertising, Signage, Banners
Licensee may not post, place, hang, or distribute pamphlets, handbills, or advertising material of any kind at the Facility without the prior written consent of Licensor.
7. Supervision and Damages
Licensee is responsible for their own conduct and that of their invitees and guests at the Facility. Misuse of the Facility or failure to follow Facility regulations will be grounds for denial of future rental requests. Licensee is responsible for any damage caused to or at the Facility by themselves or their guests.
8. Facility Cleanliness
Licensee is required to maintain a clean environment throughout and after their rental. It is the Licensee's and their invitees' responsibility to properly dispose of trash in the designated receptacles. Licensor reserves the right to charge a minimum $100 cleaning fine per field if additional cleaning is required. The assessment and amount of this fee is at the sole discretion of the Licensor.
9. Payment, Refund & Rescheduling Policy
Licensee will be charged upon issuance of the Rental Confirmation Email.
- Cancellations & Refunds: No refunds will be issued if the Term is cancelled by Licensor.
- Rescheduling: Licensees may reschedule their rental free of charge if requested at least 48 hours in advance.
- No-Shows: If Licensee fails to attend the rental without cancelling in advance, no refund or credit will be issued. Repeated no-shows may result in denial of future booking requests.
- Outstanding Charges: Socceroof reserves the right to charge the payment method on file for any outstanding balances, including but not limited to:
- Unpaid rental or membership fees
- Damages to the facility or equipment
- Cleaning fines
- Any other applicable charges incurred under this Agreement
10. Memberships
Memberships may be cancelled at any time. However:
- No refunds will be issued for cancellations made mid-billing cycle.
- The cancellation will take effect at the start of the next billing cycle, and the member will retain access through the end of the current period.
11. Payment Disputes & Fraud
A non-refundable 3.5% transaction fee will be applied to all card payments, including online transactions. This fee reflects the cost of payment processing and will be automatically added at the time of checkout. To avoid this fee, alternative payment methods such as ACH or other non-card options may be available where applicable.
Licensee confirms they are authorized to use the payment method provided. In case of a chargeback or disputed payment, Socceroof reserves the right to:
- Cancel future bookings
- Recover all related costs, including rental fees, processing fees, and any legal or collection expenses
Use of fraudulent or unauthorized payment methods (e.g., stolen credit cards) will result in immediate cancellation and may be reported to authorities. Socceroof may charge the payment method on file to recover any outstanding balance.
12. Revocation
Licensor reserves the right to terminate this Agreement if Licensee:
- Breaches any provision of this Agreement
- Provides false or misleading information when booking
- Fails to follow Facility rules or
- Transfers or resells their rental without authorization
13. Outside Food & Drink
No outside food or beverages are permitted inside the Facility without prior written approval from Licensor. This includes coolers, catering, and third-party food delivery. Exceptions may apply for pre-approved private events.
14. Release & Indemnity
Licensee, along with their heirs and representatives, agrees to release, defend, indemnify, and hold harmless Licensor and its affiliates from any and all claims or liabilities arising from their use of the Facility. This includes claims of injury, property damage, COVID-19 exposure, or other losses—even if due to the negligence of a Released Party.
15. Force Majeure
Licensor shall not be held liable for any cancellation, delay, or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, extreme weather, power outages, facility damage, strikes, government restrictions, pandemics, or public safety emergencies.
In such cases, Licensor reserves the right to cancel or reschedule the rental and may issue a credit to Licensee at its sole discretion.
16. Governing Law & Venue
This Agreement shall be governed by the laws of the State of New York. All disputes will be resolved in Kings County, New York.